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Customer Service
- Shipping & Delivery
- We ship all order within 24 business hours, during checkout you will be able to select shipping options according to your address.
- Privacy & Security
- While on our website we collect cookies from your browser. These cookies are only used to improve our system and to see where our advertising is being best used. In no way is any information we collect from you sold or given away or used in any other way.
- Returns & Replacements
- All of our items are thoroughly tested and are guaranteed to be 100% functional and covered by a DOA warranty. If for any reason you receive an item in a nonworking condition or your item is "Not as Described" please contact us and we will work with you resolve all issues.
All items are covered by a 14 day warranty. If your item should fail within 30 days of receiving it please contact us and we will work with you to resolve the issue.
All items must receive a Return Merchandise Authorization (RMA) by us before being returned. If you would like to request an RMA please contact us.
Our return policy covers DOA items and items "Not as Described" only. The buyer is responsible for ensuring all items purchased are compatible. A return will not be authorized for any item purchased that is not compatible or is no longer needed.
If an item is received DOA or "Not as Described" you must notify us within 7 days of receiving the item to be authorized an RMA. All returned items must be received within 15 business days of receiving RMA instructions or a refund or replacement will not be authorized. Buyer is responsible to pay return shipping costs unless otherwise stated.
All returned items must be unaltered and in the same exact condition as received by the purchaser. All returned items will undergo an inspection to ensure the item is the same item sold and in the same condition sold. Items received in any other condition will not be refunded or replaced. Please package your return well as if it is received damaged we cannot refund your purchase.
All returns will be processed within 5 business days. All refunds will be issued to your PayPal account.
